National Help Line - Call a Nurse on 1800 263 265

Contact our National Help Line now on 1800 263 265 or email

Our National Help Line is staffed by clinically trained nurses and experienced volunteers. Most of our volunteers live with a chronic muscle, bone or joint condition, and while both offer something different, our nurses and volunteers together offer a shoulder to lean on.

They can provide information on:

  • muscle, bone or joint conditions and commonly prescribed treatments,
  • assistance in navigating the complex health, disability and social services systems,
  • support and advice regarding the diagnosis of a muscle, bone or joint condition,
  • information on community resources in your area.

The Help Line also provides information and support to health professionals providing care for people with musculoskeletal conditions.

“I felt that for the first time there was someone who actually understood my difficulties and she talked me through some ways of handling things better”

Contact the National Help Line weekdays on 1800 263 265 or by email

“I feel more confident in what I am doing to manage symptoms particularly in relation to complementary therapies and understanding different treatment options and their effectiveness. Speaking to someone who is qualified helps to sort through the maze of information that is out there”

National Interpreter Service

If you, or someone you know, require an interpreter you can request one when you contact the Help Line. Or you can call Translating and Interpreting Service National on 13 14 50 and ask for an interpreter. 

If you are deaf, or have a hearing impairment or speech impairment

Contact us through the National Relay Service.


The Help Line is not a contact point for patients experiencing a medical emergency. In a medical emergency call Ambulance Victoria on 000 or present at the emergency department at your nearest hospital.

Move - muscle, bone and joint health, the new voice of Arthritis Victoria

Welcome to MOVE muscle, bone & joint health, the new voice of Arthritis and Osteoporosis Victoria.

We may have a new name but since 1968 we have been the leading provider of supported solutions and trusted knowledge to the one-in-three Australians who live with these conditions.

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